- 1. Purpose of Using Personal Information
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Personal information collected from customers during the Company’s business activities (manufacturing and sales of Hot Tab-related products, manufacturing and sales of cosmetics and quasi-drugs, health bath service business, publishing business, various internet services, seminars, etc.) will be used for the following purposes:
- 1)Personal Information Obtained Through Inquiries, Campaigns, Events, Seminars, etc.:
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- Responding to inquiries
- Conducting draws for campaigns and sending prizes to winners, and other related communications
- Sending gifts to seminar participants and other related communications
- Registration and confirmation of seminar participants and handling of related services
- Providing information and related communications for events, exhibitions, monitors, etc.
- 2)Personal Information Obtained Through E-commerce Sites, etc.:
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- Shipping purchased products and services, and necessary confirmations and communications for providing products and services
- Payment processing and related services for product sales or service provision
- Sending and distributing advertisements, including email newsletters, product, service, and event information
- Analyzing purchase history, behavioral history, and survey responses, and providing product, event, and recommendation information based on the analysis, and utilizing this for marketing and service development
- Customizing and optimizing e-commerce sites based on provided information, registration details, and usage conditions
- 3)Personal Information Obtained Through Official Websites, SNS Accounts, Email Subscription Services, etc.:
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- Registration, confirmation, and handling of services for members, followers, and email subscribers of official websites, apps, and SNS accounts
- Sending and distributing advertisements, including email newsletters, product, service, event, and seminar information
- Analyzing purchase history, behavioral history, browsing history, and survey responses, and providing product, event, and recommendation information based on the analysis, and utilizing this for marketing and service development
- Customizing and optimizing e-commerce sites based on provided information, registration details, and usage conditions
- 4)Personal Information of Business Partners:
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- Conducting business discussions and meetings, and related communications
- Providing information and communications to the representatives of business partners
- Performing tasks entrusted by business partners
- 5)Personal Information of Job Applicants:
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Providing recruitment information and conducting selection for job applicants
- 6)Personal Information of Employees and Staff:
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Managing employment contracts, human resources, labor management, and various legal procedures for employees
- 2. Recording Personal Information Over the Phone
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The Company may record telephone conversations with customers to improve call quality (response quality) and ensure proper handling. These recorded data will be promptly deleted when no longer needed.
- 3. Safety Management Measures
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To manage and operate personal information securely, the Company implements reasonable and appropriate safety measures to prevent unauthorized access, loss, damage, destruction, alteration, leakage, and improper external dissemination of personal information. These measures include employee education and awareness activities, access control to areas handling personal information, virus protection software, and other information security measures. Additionally, internal regulations on safety management and employee education on personal information protection are established to ensure proper management of personal information.
To ensure the appropriateness of these safety management measures, the Company has obtained ISO27001 certification from a third-party organization for information security and continuously maintains and improves the personal information protection system under the "Information Security Policy."
- 4. Provision of Personal Information to Third Parties
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The Company will not provide personal information to third parties without the consent of the individual, except in the following cases:
- When there is consent from the individual
- When required by law
- When necessary to protect human life, body, or property and obtaining consent from the individual is difficult
- When outsourcing the handling of personal information, in whole or in part, within the scope necessary to achieve the purpose of use
- When providing personal information due to business succession from a merger or other reasons
- When necessary to cooperate with national or local governments or their contractors in performing tasks prescribed by law, and obtaining consent from the individual may impede the execution of such tasks
- 5. Joint Use of Personal Information
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The Company may share personal information with its group companies within the scope necessary to achieve the purposes of use. In such cases, we will properly stipulate matters related to the handling of personal information, such as safety management measures, confidentiality, subcontracting conditions, and the return of personal information upon the termination of the subcontracting contract, and will implement necessary and appropriate supervision.
Items of Personal Information to be Shared: |
Personal information listed in (1), (2), (3), (4) under "Purpose of Using Personal Information" (excluding (5) and (6)). |
Scope of Shared Users: |
Hot Tab Co., Ltd. |
Purpose of Use by Shared Users: |
・For the shipment of products, provision of products and services, and related after-sales services.
・To respond to inquiries from customers.
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Responsible Party for Managing Personal Information: |
Hot Tab Co., Ltd.
Address: 7F Park West, 6-12-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo Representative: Shigeharu Koboshi, CEO
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- 6. Requests for Notification, Disclosure, Correction, Addition, Deletion, Suspension of Use, Erasure, and Cessation of Third-Party Provision of Personal Information (hereinafter referred to as "Disclosure, etc.")
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- (1) Procedures for Requests for Disclosure, etc.:
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- a) Contact for Requests for Disclosure, etc.:
Please contact the Personal Information Consultation Desk indicated in section (3) below.
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b) Documents for Requests for Disclosure, etc.:
Contact the Personal Information Consultation Desk. The Company will send you a "Personal Information Disclosure Request Form." Please fill in the necessary details and return it.
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c) Identity Verification:
To confirm that the request is made by the individual, documents verifying the individual’s identity are required.
- (2) Personal Information Held by the Company and Purpose of Use:
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Personal information obtained during inquiries (other personal information)
- Providing information about the Company's services
- Improving the quality of the Company's services
Personal information of job applicants
- Contact related to recruitment selection
Personal information obtained from various services operated by the Company
- Providing various services operated by the Company
- Service operation management
- Checking the usage status of the requested services, managing billing details
Member registration information for various sites and services operated by the Company
- Managing members of various services
- Providing various services operated by the Company
Personal information of employees
- Employment management, various insurance, business communication
- (3) Questions, Complaints, and Consultations Regarding Personal Information:
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For questions, disclosure requests, uncertainties, dissatisfaction, and other inquiries regarding the handling of personal information provided to the Company, please contact the Personal Information Inquiry Desk below.
- Contact Information:
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Company Name: Hot Album Carbonated Spring Tablets Co., Ltd.
Address: 3F Grande Heights Hachioji, 1-10 Higashicho, Hachioji, Tokyo, 192-0082
TEL: 042-649-3480
FAX: 042-649-3482
- 7. Use of Cookies and IP Addresses
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The Company does not track or identify individual customers using cookies and IP address information (hereinafter collectively referred to as "cookies, etc."), but uses cookies, etc. to improve overall site performance and enhance customer service. A cookie is a small file stored on the customer's device when they visit the Company's website, used by the internet browser to exchange information with the website. Cookies enable the website to identify the customer's browser, but do not contain information that can identify the individual customer.
The Company also uses Google Analytics to measure traffic and usage statistics to understand how site visitors access and use the website. Information collected through cookies, etc. is used to improve the website and compile comprehensive statistical data on how visitors use the site.
Customers can refuse the use of cookies by changing their browser settings. However, please note that if cookies are disabled, some features of the Company's website may not be available.
- Purposes of Using Cookies, etc.:
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- Displaying customized advertisements for customers
- Improving the quality of the Company's services through reflection in marketing activities
- Investigating and analyzing statistical access information to improve the site
- Google Analytics:
- Google Analytics™ uses cookies, etc. to collect, record, and analyze customer visit histories on the Company’s site, but this information does not contain any personally identifiable information. This information is managed by Google Inc. in accordance with their privacy policy. For details on the terms, please refer to the following links:
Google Analytics™ is a registered trademark of Google Inc.
- 8. Changes to the Privacy Policy
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The Company may change its privacy policy, including the personal information protection policy, public notices based on the "Personal Information Protection Law," and procedures for disclosure, etc., without prior notice, to further enhance personal information protection efforts or to comply with changes in laws and other regulations.
- 9. Name of Personal Information Handling Business Operator and Personal Information Protection Manager Hot Album Carbonated Spring Tablets Co., Ltd.
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CEO: Shigeharu Koboshi
Established: December 15, 2011
Revised: October 25, 2019
Revised: November 24, 2022